Industries

Traditional banking strategies are no longer effective. With rapid disruption across the financial sector, bold innovation is essential.

Key Industry Shifts & Stats

• 59% of customers recently selected a financial product from a provider other than their main bank.
   
• $89B in revenue is at risk by 2025 for card-issuing banks that fail to invest in next-gen payment options.
   
• 73% of Western banks working hours could be impacted by technologies like generative AI.
   
• 8.1% is the average premium commercial payments clients would pay for value-added services.
   

• AI and automation are transforming how banks operate, offering improved risk reduction, targeting, and efficiency.
   
• Real-time data enables personalised, self-service digital lending, enhancing client satisfaction and engagement.
   
• Generative AI has the potential to significantly cut costs and boost productivity across banking operations.
   

• CFOs see technology as both a top threat and a key accelerator of value.
   
• Legacy and monolithic ERP systems can't scale to meet modern demands, blocking innovation and growth.
   
• Digitising finance systems unlocks the full potential of finance functions, enabling better decision-making and strategic growth.

 Faced with rising global demand, intense competition, inflation, supply chain pressures, and the drive for sustainability, oil and gas companies must evolve rapidly to stay competitive.

• 50% projected growth in demand for secure, sustainable energy over the next 30 years, driven by rising GDP and population.
   
• 48% of executives believe AI investments will primarily improve operational effectiveness.
   
• 99% of energy executives agree that emerging technologies are critical for global resilience.
   
• 97% believe that the convergence of digital and physical systems will reshape the industry in the next decade.
   

• Cybersecurity is no longer just an IT issue, it’s a business-critical priority.
   
• Evolving threats can disrupt operations, breach sensitive data, and lead to significant financial loss.
   
• By embedding cybersecurity into your broader business strategy, you can reduce risk, enhance resilience, and secure long-term growth.
   

• Leverage AI and digital tools to enhance efficiency, safety, and innovation.
   
• Invest in cybersecurity not as a safeguard, but as a growth enabler.
   
• Adapt quickly to meet changing market conditions and stakeholder expectations while remaining competitive on a global scale.
   

95% of executives admit their organisations can’t keep pace with the rapid changes in consumer behavior. To stay relevant, businesses must involve people directly in shaping the experiences they deliver.

• 47% of CPG executives aim to set a new standard for the industry—or beyond it.
   
• 78% identify the omni-connected consumer as a top strategic priority.
   
• 56% are shifting focus to integrated business planning, moving beyond demand-driven inventory.
   
• 74% struggle to unlock the full potential of data, despite its critical role in the future of CPG.
   

• Involve consumers early and often to co-create personalised, meaningful experiences.
   
• Use real-time data to detect trends, streamline operations, and unlock new sources of value.
   
• Prioritise agility and integration across planning, supply chain, and customer touchpoints.
   

• Gen AI is already driving unprecedented productivity and innovation.
   
• Successful reinvention requires:
   
  • A strong, secure digital foundation
     
  • Responsible AI use and governance
     
  • Balanced investments in technology and people
     

Technology is reshaping healthcare, but many organisations are not yet equipped for large-scale adoption.

83% of healthcare executives are piloting generative AI, yet fewer than 10% are investing in the infrastructure needed for enterprise-wide deployment.

• 85% of CEOs and 79% of health system leaders expect substantial or transformative change ahead.
   
• 1.82x projected growth in home and virtual care over the next decade.
   
• 13 million nurses may be lacking globally by 2030 (International Council of Nurses).
   
• 70% of healthcare worker tasks globally could be redesigned with technology such as automation or augmentation.
   

• A robust digital core enables more responsive strategy and streamlined operations, leading to better experiences for patients and healthcare workers alike.
   
• Generative AI can shift and support up to 40% of working hours, helping to ease workforce strain and improve efficiency.
   
• The goal isn’t to replace human expertise, but to augment it, enabling clinicians to focus more on care and less on administrative burdens.
   

• Invest in scalable, secure infrastructure to move beyond pilot phases.
   
• Reimagine workforce roles through tech-enabled redesign.
   
• Combine technology and human ingenuity to deliver better outcomes at scale.

Scientific progress and emerging technologies are reshaping R&D in the life sciences industry. To meet growing demands for faster, more cost-effective, and accessible treatments, organisations must embrace innovation to fuel value and growth.

• 100% of biopharma executives agree that AI foundation models will transform how data is connected and how AI is applied across the value chain.
   
• 92% see technology as central to both current and future reinvention strategies.
   
• 90% say data transparency is becoming a key competitive advantage.
   
• 60% of life sciences supply chain leaders seek real-time visibility from external manufacturing partners.
   

• Intelligent technologies are helping companies:
   
  • Optimise R&D strategies
     
  • Focus on high-priority pipeline assets
     
  • Navigate regulatory complexities
     
  • Enable decentralised clinical trials
     
  • Accelerate time-to-treatment for patients
     
• Data-driven insights are unlocking better decisions, streamlining workflows, and enhancing productivity across the board.
   

To stay ahead, organisations must:

• Invest in AI, data, and digital infrastructure
   
• Redesign R&D around smart, scalable models
   
• Partner for greater supply chain visibility and agility

Amid rising global instability and disruption, public service organisations have become more capable of navigating change. But it’s no longer just about reacting, it's time to embrace continuous innovation through Total Enterprise Reinvention.

• 200% increase in global disruption since 2017.
   
• 1 in 4 central government employees in OECD countries were aged 55 or older in 2020, highlighting an aging workforce challenge.
   
• Only 36% of people across 10 countries find government agency processes and interactions to be intuitive.
   

• To thrive in a world of constant change, public service organisations must:
   
  • Foster agility and adaptability
     
  • Redesign services with people at the center
     
  • Leverage data, technology, and new operating models for impact
     
  • Prioritise future-ready workforce strategies
     
• By embedding a mindset of reinvention, public sector leaders can better meet evolving public expectations and deliver more responsive, efficient services.